Support & Help

Frequently Asked Questions

Find answers to the most common questions about our WattU EV Charging services.

You can easily find nearby EV charge stations using our mobile app. The map displays real-time availability, rates, and charger types.

Payments can be made directly through the WattU app using credit/debit cards, online banking, or e-wallets. You’ll receive an invoice instantly after charging.

If you encounter a faulty charger, you can report it directly via the app’s support feature. Our technical team will address it immediately and keep you updated.

Yes! WattU allows you to reserve charging slots ahead of time to avoid waiting. Reservation details and countdowns are available in your app dashboard.

Absolutely! Our support team is available 24/7 through chat, email, and hotline. You’ll never be left stranded during your charging journey.

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